This is the Complaints Procedure for any risks where the insurers are shown as ‘Certain Underwriters at Lloyd’s’.
In the event that you wish to make a complaint you may contact us on:
Beech Underwriting Agencies Ltd
12-13 Starnes Court
Tel: 01622 755218
Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd’s. Lloyd’s will investigate the matter and provide a final response. Lloyd’s contact details are as follows:
One Lime Street
London EC3M 7HA
Ultimately, should you remain dissatisfied with Lloyd’s final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services.
The FOS’s contact details are as follows:
Financial Ombudsman Service